What Your Employers And Customers
Aren’t Telling You About Your Technology
[GUEST COLUMN] Michael Lovelace
You’ve been running your distribution business on the same software for more than a decade. It paid for itself years ago and still performs the same basic
functions it did when you logged in that very first time.
You have every reason to feel proud of making a sound
technology investment way back when.
What others — including your employees and customers
— might not tell you, however, is that this same software
could be slowly, inexorably strangling the life out of your
I recently spoke with a wholesaler who was a “power
user” of one of our legacy enterprise resource planning
(ERP) platforms dating back to the mid-1980s. He admitted
that his software had outlived its purpose as far back as