Anticipating Customer Needs
As Buying Choices Evolve
DDI System’s industry-specific Inform ERP Software is
used by more than 1,000 distributors everyday to achieve
operational excellence. But with the changing landscape
of today’s wholesale distribution operations, your business
must do more to exceed customer expectations and
demands. Inform’s native customer intelligence tools
give distributors the insight to stay in front of customers
wherever they are—at the counter, online and in the field—
for an unparalleled level of commitment.
Strengthen customer relationships, incite loyalty and
provide superior service over your competitors. Inform’s
embedded CRM gives your staff the insight to engage
with confidence using detailed customer notes, activity
assignments, account history and sales trends.
Data Driven eCommerce
Drive sales 24/7 with real-time stock levels, pricing,
product features and account management. Inform
eCommerce digitally connects you with your customers
to help you take sales beyond the counter. Advanced B2B
and B2C options eliminate double entry and overnight
synchronization of products, orders, pricing and inventory.
Service your customers from anywhere at any time.
Inform Mobility ensures you deliver the best possible
service while your employees work smarter and faster.
Sophisticated solutions allow a salesperson to change
a customer’s order on the move, driving an unmatched
DDI instills confidence with our 100% U.S. based team
of dedicated transition experts experienced in data
conversion and implementation. Step-by-step training and
consultative progress reviews keep transitions on track, to
ensure you go-live with confidence.
Learn More at DDIsystem.com/insight
Or call us at 877.599.4334
AN INSIDE LOOK:
For more than 25 years, Inform ERP
Software has raised the bar on customer
engagement for wholesale distributors.
By combining back-end operations
with advanced customer connectivity
tools, Inform keeps you in front of your
customer’s every move, 24/7.
Tap Into the Power of DDI System’s
Customer Intelligent ERP