www.inddist.com December 2018 / INDUSTRIAL DISTRIBUTION 13
me I don’t think we would have made it and that means a
lot to me.”
Shortly after starting ISL, Faison began reaching out
to defense contractors and explained that he was selling
fasteners to the DLA and offered they work through his
company for all their MRO items.
ISL’s business now boils down to 75 percent defense
contractors, 20 percent directly through the federal
government through contracts (such as the Coast Guard
and Department of Homeland Security), and some local
“We started working with the defense contractors and
we’ve grown every year since inception,” Faison says.
“And we’re going to continue to grow; we know exactly
where we want to be.”
In 2014, Inc. 5000 named Incredible Supply & Logistics
the 154th fastest growing company in America. The
company was also featured on ID’s 2018 Watch List which
shines a light on companies that are the “ones-to-watch”
outside of the 50 biggest MRO distributors.
Two years ago, Faison and the rest of the ISL executive
team—which consists of Bayne Keenan, vice-president of
operations; Bob Faison, chief financial officer; and Jeff
Moody, vice-president of sales—sat down and hammered
out their five-year goals. One of those goals was to
become a $50 million company by 2021.
And ISL is well on its way,
going above and beyond
mile markers to achieve
what they call the “Mount
“In 2017 we reached our
goals and in 2018 we’re
going to far exceed our
goals, so we are well ahead
of pace for the Everest
climb,” Faison says.
The motto at Incredible Supply & Logistics is “If we
don’t carry it, we will get it” and that’s really been the
key to the company’s success. No items are too small, too
big, or too unusual for their team to locate for customers.
That’s what sets ISL apart from the competition.
“With defense contractors, the things that come across
the procurement agent’s desk is always different,” Faison
says. “We’re not selling a lot of the same material over
and over again like a lot of distributors. Very seldom do
we sell the same thing twice.”
Defense contractor procurement agents receive
requisition requests directly from the field—such as Iraq,
Afghanistan, Kuwait, and Africa. The bill of materials
could be just a few items or it could be 100.
“What separates us is our ability to source that entire
bill of materials from top to bottom,” Faison says.
“And we can do it top to bottom more quickly and cost
Bob Faison CFO
effectively than all of our competition and that’s why we
are successful. It’s our uncanny ability to source a wide
variety of items more quickly and cost effectively.”
Walking through ISL’s warehouse, you never know
what products you may run into, whether it’s the typical
industrial, MRO, and fleet supplies or a pallet of Sony
PlayStations. Faison recalls one order that called for a
24-foot ice vending machine that dispenses five-pound
bags of ice.
Awards and Credentials:
2013 “Recognition of Service” by U.S. Department of Defense (JPO-MRAP)
2014 #154 America’s Fastest Private Companies by Inc. 5000
2015 “World Class Team Supplier” by Northrop Grumman
2016 Hampton Roads “Roaring 20” by the Hampton Roads Business Journal
2018 ISL Achieves ISO 9001:20015 Certification
2019 “Best Places to Work in Virginia” by Virginia Business Magazine
“We’re not selling a lot
of the same material over
and over again like a lot
of distributors. Very
seldom do we sell the
same thing twice.”